Information Technology Office

November 13, 2026 :: Microsoft 365 Service Update

What the Thiel College Community Needs to Know

Thiel College continues to monitor the global Microsoft 365 service outage that has affected email, calendar invitations and some Microsoft applications, including Outlook, Teams, OneDrive and SharePoint.

Microsoft has restored some services, and many users may see improvement. However, Microsoft has not yet confirmed that the issue is fully resolved. Until full resolution is confirmed, members of the Thiel community should continue to anticipate intermittent delays or disruptions with email, calendar invitations and automated system notifications.

This remains part of a broader Microsoft service issue and is not specific to Thiel College.

What This Means for the Thiel Community

Some messages may send or arrive normally, while others may continue to be delayed. Calendar invitations, automated system notifications and replies from offices across campus may also arrive later than expected.

Messages sent during the outage should remain queued by Microsoft and are expected to deliver automatically as service stabilizes. In most cases, users should not need to resend messages.

What You Should Do

While Microsoft continues working toward full resolution, Thiel College encourages students, families, faculty and staff to use the following guidance:

• Classes and campus operations: Classes and campus operations are expected to continue as scheduled unless otherwise communicated.
• Time-sensitive communication: If a message is urgent, please use another available method such as phone, Moodle Inbox or in-person communication.
• Admissions questions: Prospective students and families with urgent questions should call Admissions at 724-589-2345.
• Application materials: The Slate Applicant Portal remains available. Application uploads and portal submissions should continue to work normally, although automated confirmation emails may still be delayed.
• Deadline concerns: If Microsoft email delays affect your ability to meet an Admissions deadline, please contact Admissions. We will work with students and families who are affected.
• Moodle activity: Moodle remains available at https://moodle.thiel.edu/login/index.php?loginredirect=1. Students and faculty should continue checking Moodle directly for course updates, assignments and messages.
• Course communication: Students and faculty should use the Moodle Inbox for course-related communication when possible.
• Faculty communication: Faculty have been notified of potential email delays and are encouraged to account for the disruption as services stabilize.
• IT support: For technology assistance, contact the IT Help Desk at 724-589-4000 or check this page for updates.
• Email delivery: As service stabilizes, please review your inbox and calendar for messages or invitations that may have arrived later than expected.

For Prospective Students and Families

If you are applying to Thiel, waiting for a response from Admissions or preparing for your next step, please know that your messages are not being ignored.

Some Microsoft services have been restored, but Admissions email replies and automated confirmations may still be delayed until Microsoft confirms the issue is fully resolved.

Your application materials can still be submitted through the Slate Applicant Portal, and uploads should continue to work normally. If you need immediate assistance or have deadline concerns, please call 724-589-2345.

At Thiel, students are known, supported and guided every step of the way. That commitment continues as Microsoft works to restore full service.

For Current Students and Faculty

Moodle remains available during the Microsoft outage. Students should continue checking Moodle directly for assignments, course updates and messages.

Because external email notifications may continue to be delayed, students and faculty are encouraged to use the Moodle Inbox for course-related communication when possible.

Faculty have been notified of potential email delays and are encouraged to remain flexible as Microsoft services stabilize.

Updates and Additional Information

Thiel College’s Office of Information Technology continues to monitor Microsoft’s service updates and will provide additional information as it becomes available.

Because email service may still be affected, community members are encouraged to check this page and the Thiel College website for the latest updates.

We appreciate your continued patience and understanding. The Tomcat community is built on care, connection and support, and we will continue working together as Microsoft restores full service.

Additional Outage Updates from Microsoft

Microsoft service status updates are available at: https://status.cloud.microsoft/