Faculty & Staff > Information Technology > Telephone Use Quick Guide

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DIALING INSTRUCTIONS
Note: Before dialing, always make sure you have a dial tone indicating the system is ready to process your call. All calls off campus must dial the ten digit number. (e.g. area code + seven digit number)

STUDENT VOICE MAIL INSTRUCTIONS

TO LOG INTO VOICE MAIL:

1. Dial voice mail at extension 3605. (From off campus, dial (724) 589-3605.)
2. Enter your voice mailbox number (your 4 digit campus phone number) then press #.
3. Enter your password then press #. The first time you access the voice mail system, your password is 55 + your extension number followed by #. You need to reset it following the directions in the next section.

TO CHANGE A PASSWORD:

1. While logged into voice mail, press 84.
2. Enter your password then press #. The first time you access the voice mail system, your password is 55 + your extension number followed by #.
3. Enter your new password.
4. Next, reenter your new password and press #.

TO RECORD A GREETING:

1. While logged into voice mail, enter 82.
2. Press 1 for an external greeting, 2 for an internal greeting.
3. Press 5 to record, and # to end.
4. To listen to the greeting, press 2.
5. Press 4 to return to your messages.

TO SEND A MESSAGE:

1. While logged into voice mail, press 75.
2. Enter the extension number where you want to leave a message followed by #.
3. Press 5 to start recording a message and # to stop.
4. To replay the message, press 2; to send the message, press 79.

TO CHECK YOUR MESSAGES:
While logged into voice mail, press...

• 2 to play the current message.
• 6 to skip a message
• 4 to go back to the previous message.
• 76 to delete a message.
• 9 to call the sender.
• 1 to rewind a message by five seconds, and 3 to advance.
• # to pause.